We built this for Linfox
This isn't a slide deck. It's a working AI agent that tracks orders, retrieves proof of delivery, validates cold chain compliance, investigates pallet discrepancies, and reconciles orders across systems. Try it.
Try the Chat Agent
Ask about order tracking, proof of delivery, cold chain temperature logs, pallet counts, or cross-system order reconciliation.
In production, this widget embeds directly on your customer portal with your branding.
Try the Voice Agent
Same AI, same knowledge — just over the phone. Call to experience what your customers would hear.
0468 088 911In production, this connects to your existing phone system with custom hold music and routing.
What Lorikeet Can Deliver for Linfox
AI that actually understands freight tracking, cold chain compliance, pallet reconciliation, and cross-system order matching — not just generic chatbot responses.
Real-Time Order Tracking
Connected to DFN and FoxTrax for live consignment tracking. Customers get current location, ETA, and milestone updates — including subcontractor driver contact when systems go quiet.
Instant Proof of Delivery
Retrieve POD documents in seconds — sign-on-glass confirmation, receiver details, pallet counts, temperature at delivery, and exception notes. No more chasing paperwork.
Cold Chain Validation
Full temperature logs from TIVE and Sensitech dual-device monitoring. Every checkpoint, every reading, every excursion — verified against your required ranges.
Pallet Discrepancy Investigation
Trace pallet counts at every stage — pickup, departure scan, in-transit checks, delivery. Instantly identify where and why variances occurred, from split deliveries to scan errors.
Cross-System Reconciliation
When a PO number in your invoicing system doesn't match transport or financial records, the AI searches across SAP, DFN, and financials to find the connecting pieces and explain the mismatch.
Deploy in Days
This entire demo — support processes, knowledge articles, safety checks, integrations — was built in hours. Your production launch can be just as fast.
How we built this for you
This demo? Built from scratch for Linfox. Real logic for real logistics scenarios.
Connected Your Systems
Ready to connect to DFN, FoxTrax, SAP, and your cold chain monitoring. This demo shows the experience — yours will have real integrations pulling live data.
Wrote Your Support Processes
6 support processes covering order tracking, proof of delivery, cold chain validation, pallet discrepancy investigation, cross-system reconciliation, and general enquiries.
Added Your Knowledge
Articles covering Linfox capabilities, DFN, FoxTrax, cold chain monitoring, pallet processes, invoicing, and service information — instantly searchable by the AI.
Went Live
Chat and voice are working right now. Email and SMS work the same way when you're ready.
See exactly what we built
Everything is transparent. Open the Lorikeet sandbox to see the support logic, knowledge, and safety checks powering this demo.
6 Support Processes
Order tracking, proof of delivery, cold chain validation, pallet investigation, order reconciliation, and general enquiries — written in plain English, not code.
5 Safety Checks
Frustrated customer handling, safety concern detection, adversarial input blocking, no weak uncertainty, and no unauthorized promises — all active.
6 Integrations
Order tracking, proof of delivery, temperature logs, pallet manifests, cross-system reconciliation, and driver contact lookup — connected to your logistics data.
Ready to Add the World's Best CX AI?
Connected to your actual logistics data. Handling your real support volume. This sandbox is just the start.
Finish Setting Up Your Sandbox